Van Haren Publishing ISO/IEC 20000 - eBook Leo van Selm (9401801339)

 

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Merk
Van Haren Publishing
Online sinds
28 mei 2018
EAN
9789401801331

Prijsvergelijk

2

Omschrijving

Het eBook ISO/IEC 20000 (9401801339) geschreven door Leo van Selm bestel je op bruna.nl! CONTAINS THE TEXT FOR THE FULL ISO/IEC STANDARD This groundbreaking new title looks at the ISO/IEC 20000 Standard: the scope and the its basis on the concept of a quality management system. By explain the basic processes and functions within IT Service Management it describes for the reader some of the common concepts and definitions that are understood across the globe. It builds on this by describing the basic building blocks of the standard that can be applied to ANY service management framework: whether it is ITIL or any other. ISO/IEC 20000 An Introduction describes Service Management standards that must be attained for corporate accreditation Languages available: English, German, Spanish,, Dutch, Japanese

Specificaties

Product

Artikelnummer
2295052
Online sinds
28 mei 2018
EAN
9789401801331