Van Haren Publishing ISO/IEC 20000:2011 - eBook Mart Rovers (940180057X)

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   Van Haren Publishing ISO/IEC 20000 : 2011 - 2011/2012 - Mart Rovers - ebook

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   Iso/Iec 20000:2011 - Mart Rovers (ISBN: 9789401800570)

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Het eBook ISO/IEC 20000:2011 (940180057X) geschreven door Mart Rovers bestel je op bruna.nl! This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011 and a short summary of ISO/IEC 20000-2:2012. It brings ISO/IEC20000 Part 1 and Part 2 within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read format: it promote the awareness and the acceptability of ISO/IEC 20000 Part 1 and Part 2 as a valid standard for IT Services organizations; it supports ISO/IEC 20000 training and certification and it is a quick reference for practitioners to the core content of ISO/IEC 20000.