Van Haren Publishing SIAM - eBook Dave Armes (9401805784)

 
 
  • Van Haren Publishing SIAM - eBook Dave Armes (9401805784)

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Merk
Van Haren Publishing
Online sinds
28 mei 2018
EAN
9789401805780

Prijsvergelijk

2

Omschrijving

Het eBook SIAM (9401805784) geschreven door Dave Armes bestel je op bruna.nl! The increasing complexity of the IT value chain and the rise of multi-vendor supplier ecosystems has led to the rise of Service Integration and Management (SIAM) as a new approach. Service Integration is the set of principles and practices, which facilitate that collaborative working relationships between service providers required to maximize the benefit of multi-sourcing. Service integration facilitates the linkage of services, the technology of which they are comprised and the delivery organizations and processes used to operate them, into a single operating model. SIAM is a relatively new and fast evolving concept. SIAM teams are being established in many organizations and in many different sectors, as part of a strategy for (out)sourcing IT services and other types of service. This is the first book that describes the concepts of SIAM. It is intended for: • ITSM professionals working in integrated multi-sourced environments; • Service customer managers, with a responsibility to secure the business supply of IT services in a multi-sourced environment; • Service provider delivery managers with a responsibility to integrate multiple services to meet the demands of the customers' business and users; • Service provider managers with responsibilities to manage integrated services, participating in a multi-sourced environment.

Specificaties

Product

Artikelnummer
2298014
Online sinds
28 mei 2018
EAN
9789401805780

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Beste prijs vandaag
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op 25 augustus 2024

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